Eos Philosophy and Goals
We created Eos to build an organization which is "smarter, faster and more capable." How do we turn this into a meaningful way of doing business, instead of a business cliché and another empty promise?
Smarter. The Eos platform is designed to create and distribute timely and actionable information to facilitate informed decision-making. Whether this is feedback on marketing campaigns, product use, sales patterns and performance or claims and cancellation activity (on the Eos service contract program) - we see actionable information and analysis as a differentiator in a market traditionally run “by the gut.”
Faster. This market has traditionally been slow to respond to technological changes, slow to respond to changes in relationships, and slow to move on new opportunities. Eos has shifted the focus from minor product-centered differences to a technological and people-centered approach that increases the speed by which we assess the performance of our sales and marketing efforts. In turn, changes to create a more successful sales environment are made much more quickly and their impact rapidly measured.
More Capable. We are unencumbered by the need to defend “the way things have always been done." Eos believes in continuous improvement and that flexibility and openness will be key to our success. Best practices should be cultivated from within our industry, but more importantly they can be imported from outside our industry. At the end of the day, we want our partners to say, “Eos listens and learns.” This market has been slow to recognize the value of data; slow to recognize that long-term relationships are more valuable than today's transaction; and slow to understand that more value can be created for all - if we only shift our focus and energy from trying to make our individual slice of the pie larger and, instead, focus on growing the opportunity for all.
Eos is committed to developing and sustaining long-term relationships built upon recognition and respect for what our business partners’ value. Eos offers the platform which enables the capture of more value, today, while respecting your customers and ensuring their long-term.